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If you have any question regarding how to use our site or have any doubt in connection with our services then please open a support ticket.If you have already opened a support ticket, you can check its current status using the support ticket ID that you saw on the screen of your monitor after submitting your question or doubt.
Our users can contact our support team instantly through our online chat facility. Our support team remains available from 08:00 AM to 08:00 PM, IST (UTC+05:30) every day of the week, including Sundays. Note that our online chat facility stays closed on our national holidays. Also note that the schedule of our support team slightly differs from our office schedule in order to be available for help to our users over a longer duration of time.Keep in mind that all the services of our website can be enjoyed 24 hours a day throughout the year irrespective of the schedule of our online support and the schedule of our office.
Before asking for help through a support ticket or through a live chat, we request you to kindly visit our "FAQs" page. It might be that the question which you have in your mind has already been answered in our "FAQs" page. This would save your invaluable time and ease your anxiety as well. However, if you do not find your question asnwered in our "FAQs" page, feel absolutely free to contact our support team either through opening a support ticket or through an online chat with an officer of our suppor team.Rest assured that our support team would provide you the necessary help whenever you require it.